Help Articles
Search our articles or browse by category below
-
How do I edit my shipping address on the website?
On Check out page, select Add Address under the selected address, then press Ship Here under the address you select. Or from My Account on top of the page, Press Account and edit your Address Book information.
Read more -
How can I change my shipping address after I have placed an order?
Contact us on [email protected]. If the order has been dispatched already, we will not be able to change your address. If the order has not been dispatched, we will edit your shipping information.
Read more -
What are the delivery fees?
Depends on your location. For all emirates, shipping is free above 300 AED. For orders equaling 300 AED and below: For Dubai residents, shipping fees are between 15 and 25 AED. For other emirates, shipping fees are 25 AED and the order will reach you ...
Read more -
What is the delivery time of my order?
Depends on your location. For Dubai residents, the order can be delivered within 1 to 3 business days For all other emirates, the order will be delivered within 3 working days. While we strive to deliver on time we will inform you of any delays caused ...
Read more